3 Step Model to Holding Your Team Accountable | Performance 7

3 Step Model to Holding Your Team Accountable

21 May 2025

Few things are more uncomfortable for leaders than having to hold their team accountable. Over time, I’ve found that three key practices make all the difference:

  1. Set clear goals using the SMART framework
  2. Ensure there is one clear owner
  3. Establish a strong cadence of check-ins

1. Set Clear Goals Using the SMART Framework

 

Accountability starts with clarity. The SMART goal framework:

  • S – Specific: What exactly needs to be done?
  • M – Measurable: How will success be measured?
  • A – Attainable: Is the goal achievable given current resources?
  • R – Realistic: Is it relevant and realistic for your business right now?
  • T – Time-bound: When does it need to be completed by?

 

Example SMART goal: “Hire a new project manager by 30 June 2025 and ensure they are fully onboarded within 30 days so they can lead new projects immediately.”

 

3 Step Model to Holding Your Team Accountable | Performance 7
3 Step Model to Holding Your Team Accountable | Performance 7

2. Ensure There Is One Clear Owner

When two or more people are assigned to the same task, accountability disappears. Always assign one clear owner to each task or priority. This doesn’t mean others won’t be involved, but one person should be responsible for driving the outcome forward and reporting on progress.

3. Establish a Strong Cadence of Check-Ins

Even with clear goals and clear ownership, accountability breaks down if there’s no follow-up. A solid meeting rhythm keeps everyone aligned and accountable:

  • Daily huddles
  • Weekly meetings
  • Monthly milestone meetings
  • Quarterly planning

 

Regular check-ins help ensure that what gets assigned, gets done, and that your team continues to build momentum over time.

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